Refund policy
Because our merchandise is produced on demand specifically for each order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or a change of mind.
Please review product descriptions, sizing information, colors, and other product details carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
We want you to receive your Wander Open Roads merchandise in excellent condition.
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery.
Include:
- Your order number
- A description of the problem
- Clear photos showing the item and the issue
We will review the issue and, when appropriate, arrange for a replacement or other resolution.
Please do not return an item without contacting us first.
Lost Packages
If tracking indicates that your package may have been lost in transit, please contact us so we can investigate the shipment with our fulfillment partner.
Wander Open Roads cannot be responsible for packages confirmed as delivered by the carrier but subsequently lost or stolen.
Questions?
If you have questions about an order, shipping, or a product issue, please contact us through our Contact page.