Shipping & Returns

Shipping

Wander Open Roads merchandise is made especially for you when you place an order. Our products are produced and fulfilled by our print-on-demand fulfillment partner, Printful.

Because each item is made to order, please allow time for both production and shipping. Estimated delivery times shown at checkout include shipping estimates but may vary depending on the product, destination, carrier, holidays, and other circumstances outside our control.

Once your order has shipped, tracking information will be provided when available.

Please make sure your shipping address is complete and accurate before placing your order. Wander Open Roads is not responsible for delivery delays or additional costs caused by incorrect or incomplete shipping information provided at checkout.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer and are not included in the product or shipping price unless specifically stated at checkout.

Returns & Exchanges

Because our merchandise is produced on demand specifically for each order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or a change of mind.

Please review product descriptions, sizing information, colors, and other product details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

We want you to receive your Wander Open Roads merchandise in excellent condition.

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery.

Include:

  • Your order number
  • A description of the problem
  • Clear photos showing the item and the issue

We will review the issue and, when appropriate, arrange for a replacement or other resolution.

Please do not return an item without contacting us first.

Lost Packages

If tracking indicates that your package may have been lost in transit, please contact us so we can investigate the shipment with our fulfillment partner.

Wander Open Roads cannot be responsible for packages confirmed as delivered by the carrier but subsequently lost or stolen.

Questions?

If you have questions about an order, shipping, or a product issue, please contact us through our Contact page.